
For clients who want clarity, prioritization, and a documented plan before taking next steps.
Includes:
1. Intake and documentation checklist
2. Review of credit information and adverse items (using reports you provide and guidance on obtaining the required versions)
3. Credit Audit Pack (written deliverable), including: Key adverse items inventory and impact summary Prioritized action plan (what to address first and why). Evidence checklist per item/account 30/60/90-day execution plan.
Up to one (1) month with 1 review call to confirm next actions.
Recommended for: clients seeking structure and professional guidance without ongoing case management.
For clients with arrears, collections, or written-off/charged-off obligations who require structured support to resolve balances and restore credibility.
Includes everything in Package 1, plus:
1. Debt Resolution Support (with written client authority/consent):
2. Support to validate account status and balances, request breakdowns, and prepare structured resolution options (settlement request, repayment structuring, rehabilitation pathway), consistent with lender requirements.
Where authorized, support communications with the relevant financial institution or its designated representative.
3. Credit Bureau Dispute Guidance (consumer-submitted): Preparation of an evidence pack and completion support for CRIF dispute request form submission and EveryData online dispute registration.
4. Tracking support and follow-up guidance during the investigation window
Up to three (3) months of structured case tracking and update checkpoints
Recommended for: clients seeking resolution support—beyond advice—while maintaining proper controls and documentation.
For clients who want disciplined, longer-horizon support to rebuild after resolution.
Includes everything in Package 2, plus:
1. Up to six (6) months rebuild support (credit readiness discipline, utilization strategy, enquiry control, repayment sequencing).
2. Monitoring and structured check-ins to interpret changes and determine next steps.